Customer Service » Free Returns & Exchanges

At Shine, your complete satisfaction is vitally important for us. If you’re not completely satisfied with your purchase, please write us back at info@ishineaccessories.com within 30 days from the date of merchandise received, to arrange for an exchange or refund. To make sure Shine customers have a pleasant shopping experience, we have recently updated our return policy. We will not only refund 100% of the returned products, but will also credit you the shipping cost too. For more information, please read Free Return Information.

We would like to kindly remind you, all the to-be-returned items must be in new or unused condition with all original packing and materials included. “New or unused condition” means that there are no scratches, marks, blemishes, nor any other damage(s) on the item.