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Helpful Information » FAQ

Do you ship internationally?

Yes, we do! We deliver cute jewelry and lovely accessories to whoever love them, all over the world. In addition, we offer flat shipping rate, so that you do not have to worry about the complicated shipping calculations and all that stuff.

Furthermore, we also offer FREE shipping when your order exceeds certain amount, check out our shipping policy page for more detailed information.

How do I place an order?

Found something you love? Great! First, place the product(s) you want to order in your Shopping Bag by clicking on the big red “Add to Bag” button, on the right of the product image. When you’re done shopping, go to your Shopping Bag by clicking on the bag icon on the top of the page. Review your order and click on the green “Checkout” button and follow the easy instructions to complete your order. If you are a registered customer, your data will already be in the forms and you can just go straight to payment. If you are not (and you don’t have to be), it’s still easy but you might want to consider registering to make check out even smoother the next time you shop at Shine Accessories. Contact our Customer Service via email at info@ishineaccessories.com if you have any questions or issues.

How do I track my order status?

To track your most recent orders simply click on “My Account” at the top of any Shine page once logged in, and go to the right side “Track your order” and enter your code in the box. This is the easiest and fastest way to get the most current information regarding your Shine orders.

Can I use more than one coupon on my order?

No, sorry! Our system only accepts the last coupon entered. For more detailed information, please visit coupon policy page.

Can I send someone gifts from Shine Accessories?

Of course! Simply indicate the delivery address during the checkout process, so that we can send gifts on your behalf.

How do I return an item I purchased?

In case you are not completely satisfied with the item you have purchased from Shine Accessories for any reason, you can simply request a refund by emailing us at info@ishineaccessories.com and requesting a Return Authorization Number (RAN). Our customer care will guide you through the process. Please see our detailed Returns & Exchanges page.